Frequently Asked Questions
Everything you need to know about your House of Sunny order.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking link via email once your order has been dispatched.
What is your return policy?
We offer a 14-day return window from the date you receive your package. Items must be in their original condition, unworn, and with all tags attached. Please note that some limited-edition drops may have specific return restrictions.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address and the weight of your order.
How can I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Are your products sustainable?
House of Sunny is committed to slow fashion. We produce in small batches to reduce waste and use vegan materials wherever possible. We are constantly working to improve our supply chain transparency and environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Clearpay in supported regions.