Returns & Exchanges
At House of Sunny, we want you to love your pieces, but if something isn't quite right, we offer a 14-day return window from the date of delivery. All items must be returned in their original, unworn condition with all tags and sustainable packaging intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all House of Sunny labels are attached and the return form is included inside.
- 3.Ship It Back
Generate your prepaid shipping label through the portal and drop your package off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 7-10 business days.
